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Privacy Policy

Last Updated: October 2025
 

1. Introduction

PWA Limited ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
 

This policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.


Data Controller:
PWA Limited
Company Number: 137218C
Registered Address: Compass House, Isle of Man Business Park, Braddan, IM2 2QZ
Email: hello@pwa-limited.co.uk


2. Information We Collect

Information You Provide to Us:

  • Name and contact details (email address, phone number, business address)

  • Company name and job title

  • Information included in enquiries or communications with us

  • Any other information you choose to provide


Information Automatically Collected:

  • IP address and browser type

  • Pages visited and time spent on our website

  • Referring website addresses

  • Device information


3. How We Use Your Information

We use the information we collect to:

  • Respond to your enquiries and provide our services

  • Send you information about our services (with your consent)

  • Improve our website and services

  • Comply with legal obligations

  • Protect our business interests and enforce our rights


4. Legal Basis for Processing

We process your personal data under the following legal bases:

  • Consent: When you agree to receive marketing communications

  • Contract: To provide services you have requested

  • Legitimate Interests: To operate our business, improve our services, and protect our interests

  • Legal Obligation: To comply with applicable laws and regulations


5. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

  • Service providers who assist in operating our website and business

  • Professional advisers (lawyers, accountants, auditors)

  • Law enforcement or regulatory authorities when legally required

  • Third parties in connection with a business sale or acquisition


6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law. Typically:

  • Enquiry data: 3 years from last contact

  • Client data: 7 years after end of business relationship (tax and accounting requirements)

  • Marketing consent: Until you withdraw consent


7. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Rectification of inaccurate data

  • Erasure of your data ("right to be forgotten")

  • Restrict processing of your data

  • Data portability (receive your data in a portable format)

  • Object to processing based on legitimate interests

  • Withdraw consent at any time

To exercise these rights, contact us at hello@pwa-limited.co.uk


8. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.


9. International Transfers

Your data is stored and processed in the United Kingdom and Isle of Man. If we transfer data outside the UK/EEA, we ensure appropriate safeguards are in place.


10. Children's Privacy

Our services are not directed to individuals under 16. We do not knowingly collect personal data from children.


11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on our website with an updated "Last Updated" date.


12. Contact Us

For questions about this Privacy Policy or to exercise your rights:

Email: hello@pwa-limited.co.uk
Post: PWA Limited, Compass House, Isle of Man Business Park, Braddan, IM2 2QZ

To make a complaint about our data handling practices, you can contact the Information Commissioner's Office (ICO):

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