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Terms and Conditions

Last Updated: October 2025
 

1. Introduction

These Terms and Conditions ("Terms") govern your use of the PWA Limited website and services. By accessing our website or engaging our services, you agree to be bound by these Terms.

 

Company Details:
PWA Limited
Company Number: 137218C
Registered Address: Compass House, Isle of Man Business Park, Braddan, IM2 2QZ
Email: hello@pwalimited.co.uk

 

2. Definitions

  • "We", "us", "our": PWA Limited

  • "You", "your": The person or entity accessing our website or using our services

  • "Services": Business intelligence, sales consultancy, lead generation, and marketing services provided by PWA Limited

  • "Website": The PWA Limited website and all associated pages

 

3. Use of Website

Permitted Use:
You may use our website for lawful purposes only. You agree not to:

  • Use the website in any way that breaches applicable laws or regulations

  • Transmit any harmful code, viruses, or malicious software

  • Attempt to gain unauthorised access to our systems

  • Reproduce, duplicate, copy, or resell any part of our website without permission

  • Use automated systems to access or extract content

 

Intellectual Property:
All content on our website, including text, graphics, logos, and software, is owned by PWA Limited and protected by copyright and other intellectual property laws.

 

4. Services

Service Provision:
Details of our services, pricing, and terms will be set out in individual service agreements or engagement letters. These Terms supplement but do not replace specific contractual arrangements.

 

Professional Standards:
We will provide services with reasonable skill and care, in accordance with professional standards applicable to sales and marketing consultancy.

 

Client Responsibilities:
Clients must:

  • Provide accurate and complete information

  • Respond to requests for information in a timely manner

  • Comply with agreed payment terms

  • Inform us of any relevant changes to their business

 

5. Quotations and Pricing

Quotations are valid for 30 days unless otherwise stated. Prices are exclusive of VAT unless stated otherwise. We reserve the right to adjust pricing for reasons including changes in scope, market conditions, or unforeseen circumstances.

 

6. Payment Terms

Unless otherwise agreed in writing:

  • Invoices are payable within 30 days of invoice date

  • Late payments may incur interest at 4% above Bank of England base rate

  • We reserve the right to suspend services for non-payment

 

7. Confidentiality

Both parties agree to:

  • Keep confidential information secure

  • Not disclose confidential information to third parties without consent

  • Use confidential information only for the purposes of the engagement

  • Return or destroy confidential information upon request

This obligation survives termination of our relationship.

 

8. Liability and Indemnity

Limitation of Liability:
To the fullest extent permitted by law:

  • We exclude all implied warranties and conditions

  • Our total liability is limited to the fees paid for the specific service giving rise to the claim

  • We are not liable for indirect, consequential, or incidental losses including loss of profits, revenue, data, or business opportunities

 

Exclusions:
Nothing in these Terms excludes or limits liability for:

  • Death or personal injury caused by negligence

  • Fraud or fraudulent misrepresentation

  • Any liability that cannot be excluded by law

 

Indemnity:
You agree to indemnify us against claims, damages, and expenses arising from your breach of these Terms or misuse of our services.

 

9. Data Protection

We process personal data in accordance with our Privacy Policy and applicable data protection laws. Both parties agree to comply with their respective obligations under UK GDPR and the Data Protection Act 2018.

 

10. Termination

Service Agreements:
Termination provisions will be set out in individual service agreements.

 

Website Access:
We reserve the right to suspend or terminate your access to our website at any time without notice for breach of these Terms.

 

Effect of Termination:
Upon termination:

  • You must cease using our services and website

  • Payment obligations for services rendered remain due

  • Confidentiality obligations continue

  • Provisions intended to survive (liability, confidentiality, governing law) remain in effect


11. Force Majeure

We are not liable for failure to perform obligations due to circumstances beyond our reasonable control, including natural disasters, war, terrorism, strikes, pandemics, government actions, or telecommunications failures.

 

12. Dispute Resolution

Informal Resolution:
We encourage early discussion to resolve any disputes or concerns.

 

Mediation:
If informal resolution fails, both parties agree to attempt mediation before pursuing litigation.

 

13. Governing Law and Jurisdiction

These Terms are governed by the laws of England and Wales (or Isle of Man law where applicable). Both parties submit to the exclusive jurisdiction of the courts of England and Wales (or Isle of Man).

 

14. General Provisions

Entire Agreement:
These Terms, together with our Privacy Policy and any service agreements, constitute the entire agreement between the parties.

 

Severability:
If any provision is held invalid or unenforceable, the remaining provisions continue in full effect.

 

Waiver:
Failure to enforce any provision does not constitute a waiver of that provision.

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Assignment:
You may not assign or transfer your rights under these Terms without our written consent. We may assign our rights to a successor or affiliate.

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Third-Party Rights:
No third party has rights under these Terms unless expressly stated.

 

Notices:
Notices must be sent to the addresses provided above and are deemed received:

  • Email: Upon transmission (during business hours)

  • Post: 3 business days after posting

 

15. Amendments

We reserve the right to modify these Terms at any time. Changes will be posted on our website with an updated "Last Updated" date. Continued use of our website or services constitutes acceptance of modified Terms.

 

16. Contact Information

For questions about these Terms and Conditions:

Email: hello@pwalimited.co.uk
Post: PWA Limited, Compass House, Isle of Man Business Park, Braddan, IM2 2QZ

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